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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ape W

March 28, 2026

5  out of  5
rating by Ape W
"Gina was very accommodating and helpful."
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MotionToSlay

March 21, 2026

5  out of  5
rating by MotionToSlay
"Gina has been incredibly helpful with both my home and auto insurance. She’s responsive, explains things clearly, and makes the whole process easy. Working with her at Doug Stokes’ State Farm office has been such a great experience—I always feel taken care of. Highly recommend if you want someone you can trust!"
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Danielle Gill

March 20, 2026

5  out of  5
rating by Danielle Gill
"Gina is awesome and she always gets things done for me quickly."
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Scott Jordan

March 19, 2026

5  out of  5
rating by Scott Jordan
"I have been with State Farm since I was 16 years old, and it is by far the longest relationship I have had with any company or vendor in my life. Over all those years, I have fortunately had relatively few claims, but when I have needed help, State Farm has always been professional, responsive, and easy to work with. What has taken that experience to another level, though, is working with the Douglas Stokes agency in Twin Falls, and especially with Gina Burgoyne. Even though I live in a neighboring town, I choose to work with Doug’s office because the level of service I receive from Gina is truly exceptional. She is consistently available by phone or email, incredibly responsive, knowledgeable, patient, and always helpful, whether I have a major issue to address or just a random question. They currently handle insurance for my home in Sun Valley, Idaho, five vehicles, personal liability coverage, and condo insurance. My vehicles include a Ferrari GTC4Lusso, Porsche Cayenne Turbo S, 1969 Alfa Romeo Spider, Porsche 911, and 1974 BMW 3.0CS, so I value having an agency that is attentive, detail-oriented, and easy to reach. As the owner of SCOTTeVEST, I have dealt with a lot of businesses and a lot of customer service over the years, and I can say without hesitation that the service I receive from Doug Stokes’s agency, and from Gina in particular, is among the very best I have ever experienced. I know that sounds like an exaggeration, but it is genuinely true. I cannot recommend State Farm, Doug Stokes, and Gina Burgoyne highly enough."
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Ashlee Edwards

March 6, 2026

5  out of  5
rating by Ashlee Edwards
"Gina saved me more than half on both my house and car insurance payments!! She is incredible nice and easy to work with. 10 out of 10 recommend!! Thanks Gina!"
We responded:
"Thanks for the review and kind words about Gina. She works hard for our clients. I appreciate you and the opportunity to work with you on your insurance needs! Doug "
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Jim Fort

February 27, 2026

4  out of  5
rating by Jim Fort
"We had an unfortunate wreck with a State Farm insured person. Working online to get information uploaded was not user friendly, but working with Gina Burgoyne was so helpful! She spent time with us and made sure we were good to go on our claim. We SO appreciated her, her time and her knowledge."
We responded:
"Thanks for the review, Jim. We appreciate you allowing us to assist you with your claim. Let us know if there is anything else we can do to help. Thanks, Doug "
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Dave Moore

February 24, 2026

5  out of  5
rating by Dave Moore
"I received excellent customer service from Gina. She found all of the discounts I was eligible for and saved me over $1,000 a year on my home and auto insurance. Great people to work with."
We responded:
"Thank you for allowing us to take care of your home and auto insurance needs. I appreciate you, and the kind words about Gina. She's the best. Have a great day! Doug"
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Craig Stotts

February 19, 2026

5  out of  5
rating by Craig Stotts
"Been with State Farm for decades and Gina is the best! Thank you Gina for always being so responsive and available to help my family with our insurance needs!"
We responded:
"Craig, it was great to see you the other day. Thanks for the review, and kind words about Gina. She works so hard for our clients. Appreciate you and the opportunity we have to take care of your insurance. Have a good one, Doug "
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Dan Cochran

February 18, 2026

5  out of  5
rating by Dan Cochran
"Great friendly service. Always there for us."
We responded:
"Thank you for the review. Appreciate you and the opportunity to take care of your insurance needs. Doug "
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Bryan Arrington (Mr B)

February 10, 2026

5  out of  5
rating by Bryan Arrington (Mr B)
"This group of people has always helped me when I needed them. Very fast with claims and always returned my calls quickly if they went to voicemail."
We responded:
"Thanks for the review and kind words. We appreciate you and the opportunity to take care of your insurance needs! Have a great day, Doug "
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Garth Quigley

February 2, 2026

4  out of  5
rating by Garth Quigley
"I enjoyed walking in and talking to Gina live. These days it’s just nice to see a real face and learn about my policies from a person who lives in my community."
We responded:
"Thank you for the review, Garth! Gina works extremely hard for our clients! We appreciate you and the opportunity to work with you on your insurance needs. Doug "
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Benito Martinez

December 31, 2025

5  out of  5
rating by Benito Martinez
"Amazing communication and great at getting my needs met!"
We responded:
"Thank you Benito for the review. We appreciate you and the opportunity to serve you. Happy New Year! Doug"
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Cady Guerrra

December 31, 2025

5  out of  5
rating by Cady Guerrra
"Gina was amazing! She was very patient while having to walk me through everything! Very nice and very professional!"
We responded:
"Thanks for the review and kind words about Gina. She works like a boss for our clients. We appreciate you and the opportunity to take care of your auto insurance needs. Have a Happy New Year! Doug"
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Kenny Williams

December 19, 2025

5  out of  5
rating by Kenny Williams
"They saved me almost 50% on my car insurance. I'm getting a quote for homeowners."
We responded:
"Thanks for the review, Kenny. We're grateful for the opportunity to help you with your insurance. Have a great day. Doug"
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Dominque Urrabazo

December 16, 2025

5  out of  5
rating by Dominque Urrabazo
"As far as I’m concerned Gina is my agent. She was so amazing. Who’s Doug??? She needs a raise for sure."
We responded:
"Thanks for the review, Dominique. You are right, Gina is amazing and very valued. No one works harder for our clients than shed does. I'd love to meet you sometime soon too. We appreciate you. Doug "
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Mary Ward

December 6, 2025

5  out of  5
rating by Mary Ward
"Great service and pricing"
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zoie lynn

November 17, 2025

5  out of  5
rating by zoie lynn
"Simple but straight forward insurance company I’ve ever switched to, reasonable price super polite employees! Highly recommend!!"
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Angie Brown

November 17, 2025

5  out of  5
rating by Angie Brown
"Great office and best people who take care of you"
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Jacob Larsen

November 15, 2025

5  out of  5
rating by Jacob Larsen
"I’ve had nothing but an excellent experience with this insurance company. Their team is professional, responsive, and genuinely cares about helping their customers. Whenever I’ve had a question or needed assistance, they’ve been quick to respond and made everything easy to understand. The claims process was smooth and stress-free, and I always feel like they go the extra mile to make sure I’m taken care of"
We responded:
"Thank you for the detailed review, Jacob. I appreciate the kudos about my team. They work really hard to give the best customer service possible. We appreciate you. Doug "
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Jose Lagunas

November 13, 2025

5  out of  5
rating by Jose Lagunas
"Great customer service from Gina!"
We responded:
"Thanks Jose! Gina is a hard worker. Appreciate you and the opportunity to take care of your insurance! Doug"
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Kevin Newton

November 7, 2025

5  out of  5
rating by Kevin Newton
"Gina is great to work with. Recently she set me up with a new Homeowner's Insurance policy. She is knowledgeable and professional. I highly recommend her!"
We responded:
"Thanks, Kevin. I agree Gina is great. We appreciate you and the opportunity to work with you on your insurance needs. Have a great day. Doug"
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Alek Alek

November 5, 2025

5  out of  5
rating by Alek Alek
"Gina was very helpful and supportive in helping with my claim. I recommend State Farm and Doug Stokes office. I'm proud to say I am a State Farm customer."
We responded:
"Thanks for the review and kind words about Gina, Alek! Now one will work harder for you. We appreciate you and the opportunity to help you with your insurance needs! Doug"
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Keenan Page

November 4, 2025

5  out of  5
rating by Keenan Page
"Nic was very kind and helpful As a first time and having little to no experience about Insurance claims, he made everything quick and easy for me And I’m very happy to have been working with the Wonderful people of StateFarm for almost 10 years now and still continuing to in the future!!"
We responded:
"Thanks for the review and kind sords about the office and Nic, he is awesome. We appreciate you and the opportunity to work with you! Doug"
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Kim Widenan

October 22, 2025

5  out of  5
rating by Kim Widenan
"Very knowledgeable, and pleasant."
We responded:
"Thank you, Kim. Appreciate the kind words and the opportunity to assist you with your insurance. Have a great day. Doug"
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Bayleigh Woody

October 10, 2025

5  out of  5
rating by Bayleigh Woody
"Gina was absolutely amazing! She was so helpful and sweet! Answered all my questions too. I recommend going to her"